If you want to submit your idea or let us know the issues you are encountering, we will be more than happy to help you out or fulfill the needs of our client. Please make sure you check the Attach logs box when you are reporting a bug.
Windows Desktop Client (Sign-in): Click Home＞Click Feedback | Logs icon at the bottom right corner of the Desktop Client
Windows Desktop Client (Without Sign-in): Right-click the AirDroid Business icon at the bottom right＞Choose Feedback | Logs
Biz Daemon: Click ⋮ icon at the top right＞Choose Feedback
Devices in Kiosk mode: Tap on the ⋮ icon if Title Bar is available or the arrow icon at the bottom＞Click About＞Choose Feedback
AirDroid Business Mobile App (Sign-in): Click the cog icon at the top right＞Choose Feedback
AirDroid Business Mobile APP (Without Sign-in): Click the ⋮ icon at the top right＞Choose Feedback
If you want to send us the error logs without submitting a report or send the files to us via email directly is a better choice for you, here is the article regarding how to extract the log files directly.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article