[Guide] How to manage the devices in the Device List?

After you enroll your devices, you can manage your devices and take certain actions on the Admin Console. 

If you need to operate certain actions, such as Reboot Devices and Notification, or apply Policy/Kiosk config file on multiple devices, please refer to this section. For more details of actions for Android and Windows devices, please refer to this article.

Note: If you need to utilize all actions, such as Enable Lost Mode or Clear App Data and Cache, for your Android devices, please enroll your devices with the Device Owner Enrollment, Android Enterprise (AE) Enrollment or Samsung Knox Mobile Enrollment (KME). For more details, please refer to this article.

1. Find the specific device you want to take action on from a specific group or All Devices.

2. According to the group you choose, you can find the list of the devices in the group. For example:

3. Under the Operation column, The pen icon can let you customize the device name or leave remarks as you need.

4. The second folder icon allows you to move one or bulk devices from group to group.

5. The third devices icon can let you perform Remote Operation. Please note that the Remote Operation is ONLY available for Android devices.

6. The last bin icon allows you to remove the devices from your organization.

Note: If you like to remove the binding device, and replace it with a new device. Please click the bin icon to remove the binding device, the system will return the available license quantity automatically. After that, you could enroll your replacement device in the Admin Console.

7. If you like to use the tags to manage and filter the devices, you could refer to this article for more details.

8. If you want to filter the devices in the group by the Kiosk status, please refer to the example below:

9. You can also set the access permission for Android devices in the group by clicking the Policy & Permission > Other settings > Permission.

Operate actions or apply Policy/Kiosk config file for multiple devices

1. Go to Devices > tap on the specific group or All Devices > check the device you wish to operate in bulk > tap Actions.

2. Select the specific actions you wish to operate, such as Reboot Device (s), Notification. For more details, please refer to this article.

3. After that, you need to go to Workbench > Tasks & Action Logs to view progress.

When you tap on the Action Name, you will see the status of the bulk actions. You may export action logs for reference.

4. You can also apply the Policy/Kiosk config file for a group of Android or Windows devices by tapping Policy & Permission > Config File management > select either Android or Windows > + Apply new Policy & Kiosk.

5. Then, you can select the specific Policy/Kiosk config file and view the current config settings. You can tap OK to apply it to the group and override the config file of the group's Android or Windows devices.

Note: You can only apply Policy config file for Windows devices.