[Guide] How to use Black Screen Mode to maintain the remote device during Remote Control?

Modified on Mon, 26 Aug at 2:14 PM

When using Remote Control, the controller can enable Black Screen Mode to avoid interference from the remote device. In Black Screen Mode, the remote device will be screened and shown as it is under maintenance. It prevents the end-users or passersby from seeing what is happening on the device. 


Please note that this feature is only available for Standard and Enterprise users.

 

AirDroid Business Admin Console

1. Go to Admin Console>Devices>Remote Control your mobile device

2. Click turn on Black Screen Mode

3. To exit Black Screen mode, you can click the Black Screen Mode button again to disable it.

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AirDroid Business Desktop Client

1. Go to AirDroid Business Desktop Client>My Devices>Remote Control your mobile device

2. Click ··· turn on Black Screen Mode

3. To exit Black Screen mode, you can click the Black Screen Mode button again to exit.

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AirDroid Business on the device controller

1. The controller goes to AirDroid Business on the device > Remote Control your mobile device

2. Click ··· turn on Black Screen Mode

3. To exit Black Screen mode, you can click the Black Screen Mode button again, or click the leave icon at the bottom-left to exit.

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Black Screen Mode prompts Customization

1. Login the Admin Console > Click the setting icon on the top right > Preferences

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2. Check the checkbox and you can click on the pencil icon to customize the message.

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