[Guide] How to Remotely Unlock Android Devices with PIN Screen Lock?

AirDroid Business supports remotely unlocking Android devices protected by the PIN screen lock during Remote Control. This feature is ideal for managing unattended devices whenever a screen unlock is required.

Requirements:

• Android 12 or above with a 4-16-digit PIN screen lock
• Biz Daemon 1.5.4.0 or above
• AirDroid Business for Windows 1.3.4.0 or above
• AirDroid Business for Mac and mobile controller apps are currently NOT supported

Note:

• The unlock experience may vary depending on different device models. If you have any questions, please contact us.
• After restarting a PIN-locked device, please unlock it once before using this feature.
• Ensure the PIN is entered correctly to prevent device lockout after multiple failed attempts. If you set the Maximum number of failed attempts in the Policy config, it will trigger a factory reset.

To use this feature, please refer to the instructions below:

1. Ensure that a 4–16-digit PIN screen lock is set on the Android device.

2. Start a Remote Control session using the Admin Console or Windows desktop client.

3. Enter the PIN code and select the checkmark icon to unlock the device.

Admin Console:

Windows desktop client: 

After submitting the PIN, the device will be unlocked.