Getting Started Step 2: Introduction to Admin Console

After you successfully sign up or sign in to an AirDroid Business account, the first page you will see is Admin Console.

The Admin Console is the place for you to perform all kinds of management actions and monitoring toward your android devices. Admin console also has different tools to support and improve your company operation such as reports, alerts, etc. 

Let's have a glance at the home page and followed by an introduction of every tab and button.

1. Function Tabs

Devices: Remote management, enrollment, individual device control, members & groups management, etc.

Workbench: Set up Alerts & Workflows, Tasks, Notifications, and access Reports, etc.

Apps: Application Management Service (AMS), where to upload, customize, maintain the company's apps and library.

Policy & Kiosk: A function for you to limit the accessibility of apps, websites, settings, etc. Check this article about the Policy and this article about the Kiosk to understand how this function works in real scenarios. 

Geofencing: This function provides visualized path tracking on maps, digital fences to trigger automatic actions, etc. This article provides information on the usage of Geofencing.

Remote Support: This is a separate product we provide for a business to provide support services to their client rather than devices management.  Please check this feature comparison article.

ChatInsight: This is another product from our company, an AI-driven Q&A chatbot that utilizes the enterprise's proprietary knowledge base to provide customers with accurate and effective answers. If you are interested, please visit: chatinsight.ai  

2. Help, Customer Service, Account info

Help(First icon from the left): Access the quick start guide, quick device enrollment guide, and view help center articles.

Customer Service(Second icon from the left):  You can find the options to contact us, submit a ticket, and provide feedback here.

Account info (The profile photo): When you hover your mouse on the profile photo, the account info menu will appear. From here, you are able to check your account info, payment info, settings, download, etc. The language setting for Admin Console is also here.

3. Add Devices, Team Members, and Set Up Groups

Device Enrollment: You will be led to the Device Enrollment function simply by clicking this option. For more detailed guidance, please refer to this article.

Add Members: This option will lead you directly to the member management page. You can check this article for a better understanding of the functions on the member management page.

Set Up Groups: Clicking this option will lead you to the device group management page. 

4. Onboarding and FAQs

We provide the links here for you to find the information you need efficiently when you have some questions rather than open another tab and try to find the Help Center from our main page.

5. Update Logs

If you want to know what kind of improvement or what new features we have included in AirDroid Business, you can find all the update logs here. Take a look and be the first to experience anything new.

After the introduction to Admin Console, let's start step 3 for you to download everything you need to remotely manage your devices.