The Role & Permission function allows you to limit your managers' accessibility to the admin console. With this function, you can easily make sure each manager will only be able to use the functions aligned to their daily duties without misusing the functions they are unfamiliar with.
We provide four default roles that you can apply to your members without extra effort. You can use these roles as references to create your own custom roles so that they will be adapted to the company operation perfectly.
Introduction to the Role & Permission:
- Default Role
- Super Admin: This role has permission to use all functions and accessibility to all devices just like the Owner account but the payment function.
- Admin: This role can only manage Team Members and Viewers, which means they can only invite users as Team Members or Viewers. This role can also use most of the functions and access all devices, and only a few functions are limited to this role.
- Team Member: This role can only access specific functions and settings such as Dashboard and some tools in Workbench. The accessibility of this role is mainly focused on remote monitoring and devices management.
- Viewer: This role can only remotely monitor devices and has no access to any other functions such as remote control or settings in the Admin Console.
- Custom Role
With customized permission and name, you can create roles that meet your company's demands as perfectly as possible. If there are only a few differences between your needs and what a current role already has, you can copy the role's permission to simplify your process and customize it.
You can also check the article to learn how to create a customized role and apply the role to your members.
Just a reminder, This function is only available for the Standard plan or above.
If this function is not available to you, please refer to the detailed article for the plan you have.
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