[General] Why do I see a green/black screen when I access an app using via Remote Control?

Modified on Thu, 19 Sep at 4:33 PM

When trying to access certain apps via the remote control function, sometimes a green or black screen will be shown instead of the original page.

This is a privacy protection method provided by Google for developers to call and cover the specific page when users are attempting to take a screenshot or cast the page to other devices.

This mechanism is commonly implemented to the options below (include but not limited to)

  • Banking applications
  • Financial Service applications
  • Some customized Android system settings let you insert some sensitive information
  • Some specific settings on higher versions of vanilla Android systems
  • Applications with login function


Some applications provide options for you to disable this function, but some don't.

If you have any questions, please check the information with the app provider.

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