[Guide] How to rename the 9-digit connection code on AirDroid Business Remote Support as a supporter?

Modified on Wed, 25 Sep at 6:00 PM

To start the Remote Support on AirDroid Business, the 9-digit Connection Code is needed.


However, there is no need to type in the connection code every time. You can save the code and name the devices. It allows you to make easy access to remote support at all times!

 

1. Go to Desktop Client > Remote Support > Click  mceclip0.png icon for the connection history.

rename_remote_support_001hrrhq.png

 

2. Click the pencil icon to rename the devices instead of showing the 9-digit connection code.

rename_remote_support_002hqhhrrhq.png


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Preview
0 of 0