[Intro] What functions are included in Screen Sharing of Remote Support for Business?

The image above is an example of when Screen Sharing is enabled in a support session. Following is a brief introduction to all the functions shown in the picture.

1. The functions on the left column from top to bottom are
   1. Tutorial Gesture: You can show the customer the gesture directly on the screen or request a remote control on the device.
      Note: For controlled devices lower than Android 7.0 and iOS-controlled devices, the remote control function in Remote Support is not currently supported.
   2. Screenshot: You can take a screenshot, edit it, and send it to the customer immediately with this function.
   3. Start recording: This function allows you to record the customer's action and provide support accordingly.
   4. Rotate screen: It will rotate the screen on the support end.
   5. Switch to AR Camera
   6. Zoom in
   7. Zoom out
   8. Default size
2. The functions on the chat section next to the shared screen from left to right are
   1. Send Files
   2. Voice Message
   3. Voice Call
   4. Text Message

If you want to know how to enable Screen Sharing, please check this article.